24-Hour Emergency Heating, Cooling & Plumbing Service

Real Help, Any Hour

Emergencies don’t keep office hours. When your furnace quits on a subzero night, your AC dies during a heat wave with an elderly parent at home, or a pipe bursts, call Gartner. You’ll reach a team that knows the area and treats your emergency like it’s happening to family.

Common Emergencies We Handle

• No heat in winter, especially with infants, seniors or freezing pipes at risk
• Boiler lockouts and no steam/no hot water heat
• No cooling during extreme heat
• Water heater leaks and no hot water
• Burst or frozen pipes
• Sewer backups and failed sump pumps
• Carbon monoxide alarm sounding (leave first: see below)

Safety First

• Smell gas? Leave immediately. Don’t flip switches, use phones inside, or start a car in an attached garage. From outside, call 911 or your gas utility’s emergency line.
• CO alarm sounding? Get everyone outside into fresh air and call 911. Do not go back in until responders say it’s safe. Then call Gartner to inspect your equipment.
• Water leak? Shut off the main water valve and, if water is near electrical outlets or panels, stay out of the water.

While You Wait

• Furnace: check that the thermostat is set to Heat, check the filter, and check the furnace switch and breaker
• AC: check the breaker and filter, and turn the system off if you see ice
• Freezing pipes: open faucets to a slow drip and open sink cabinets on outside walls